Designing better ways to work.
About SmartWorks Lab
SmartWorks Lab is the work of Amy Centers, Ph.D., focused on how humans and organizations sustain clarity, capacity, and performance in a fast-changing, AI-accelerated world.
The work sits at the intersection of modern work design, human performance, and intelligent technology. It is grounded in neuroscience, organizational psychology, and real transformation experience inside complex systems.
At its core, SmartWorks Lab is about human capacity.
How people think, decide, adapt, and lead when cognitive load is high, systems are shifting, and technology is moving faster than culture.
This work shows up across talent and workforce evolution, human-first AI adoption, and leadership development. Not as disconnected offerings, but as expressions of a single throughline: designing work that people can actually sustain.
Rather than optimizing for speed or output alone, SmartWorks focuses on clarity, coherence, and capability. The goal is not more effort, but better conditions for thinking, learning, and performance.
The future belongs to organizations that align human capacity with intelligent technology and build capability from within. Not through burnout, but through better ways of working.
Work should elevate people.
This is the future SmartWorks Lab is building.
What We Do
Next-Gen Talent & Workforce Evolution
Designing adaptive talent systems that grow capability, clarity, and capacity.
Work has changed — and talent systems must evolve with it.
We partner with leaders to build modern workforce architecture and mobility systems that strengthen internal capabilities, increase agility, and create environments where people can thrive and contribute at their highest level.
This isn’t about “skills projects.”
It’s about re-wiring how organizations think, plan, grow, and develop talent in a world where human capacity and intelligent technology shape performance.
What we help you build
Workforce models built for adaptability, not hierarchy
Internal mobility systems that unlock existing talent
Modern development frameworks for clarity and capability
Leadership and culture readiness for cognitive-era work
Grounded in neuroscience, organizational psychology, and real transformation experience, we help teams move from outdated role-based structures to future-ready talent systems designed for clarity, agility, and capacity.
The result
Stronger internal pipelines.
Faster execution.
Cleaner systems.
Teams ready for what’s next.
AI-Enabled Work & Human-Ready Teams
Adopting AI in ways that expand clarity, capacity, and trust.
Most organizations roll out AI tools. We prepare humans to use them — confidently, ethically, and without overwhelm.
SmartWorks helps leaders and teams bridge the gap between AI capability and human readiness, building capacity and comfort so technology becomes a force multiplier, not a stress multiplier.
Our Human-First AI Readiness™ approach goes beyond tool training.
We help people navigate emotion, behavior, workflow shifts, and culture — the real drivers of adoption and performance.
Whether you're implementing talent platforms like Fuel50, Eightfold, and Gloat, or introducing everyday AI tools like Microsoft Copilot, ChatGPT, or Gemini, we ensure AI enhances clarity, productivity, and psychological trust.
How we enable effective AI adoption
AI clarity & capability workshops
Human-first adoption frameworks & behavioral enablement
AI onboarding playbooks & coaching for leaders and teams
Strategic storytelling + change communications that reduce fear and build alignment
Our work builds confidence, cuts noise, and creates space for better thinking.
Instead of rushing toward automation, we help you design AI-powered work that protects people, capacity, and culture.
The result
Higher adoption. Lower fear.
Smarter workflows. Stronger performance.
People who feel capable and confident in their work.
Future-Ready Leadership Coaching
Clarity, presence, and decision-making for high-stakes environments.
Modern leadership demands more than intellect and execution. It requires capacity, emotional steadiness, and clear thinking under pressure.
SmartWorks coaching supports executives, founders, and transformation leaders navigating complexity, scale, and accelerated change — bringing neuroscience, behavior design, and real-world leadership experience into every conversation.
This is coaching for leaders who are building what’s next, holding a lot, and ready to expand who they are — not just what they deliver.
It is a space to pause, reset, and step into leadership that is calmer, clearer, and more effective.
Where we focus
Decision-making and clarity in fast-moving environments
Strategic thinking, influence, and communication
Emotional regulation and executive energy management
Leading humans through change, ambiguity, and innovation
Nervous system awareness as a leadership advantage
We don’t optimize leaders for speed — we build leaders who can sustain clarity and presence in environments that demand both performance and humanity.
The result
Less reactivity, more intentionality.
Sharper thinking, steadier energy, stronger followership.
Leadership that creates coherence and direction..
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